14K Gold Diamond Infinity Necklace

Q: Can this be purchased as a size you do not offer on the website? 
A: We can certainly make it in a size that is not offered in our shop. Please get in touch with us to inquire about the custom size.

Q: How can I determine my size? 
A: We suggest cutting out a piece of string and placing it on your neck, exactly where you would like the necklace to sit. You should then measure the string with a tape measure and add 1/2 inches for comfort. You can always refer to our sizing guide.

Q: Are your diamonds ethically sourced? 
A: All the diamonds and gemstones used in all our products are ethically sourced.

Q: Is this item Real Gold or plated/vermeil, Will it tarnish and change color? 
A: All our products are 14k Solid Gold, it will not tarnish or change color.

Q: Is the Diamond / Gemstone genuine or Lab Grown? 
A: This piece features a natural Diamond/Gemstone.

For more details please check FAQ Page

To keep your jewelry looking brand new, remember these simple tips:

• For thorough cleaning, use a combination of warm water and mild dish detergent - gently scrub with a soft-bristled toothbrush.
• Avoid harsh chemicals and abrasives coming in contact with your jewelry: hairspray, bleach, chlorine, toothpaste, etc.; exposure will dull the shine of precious metals over time. 
• Examine your jewelry regularly for loose prongs and stones. If you feel a stone may be loose, contact our customer care team and refrain from wearing your jewelry until repaired.
• Remove jewelry before physical activity and store it carefully.

Shipping

To provide you with the most accurate timeline, a specific estimated delivery date for each item will be displayed once you select your preferred color and size. These dates are also clearly stated in your shopping cart, giving you a clear view of when your order is expected to arrive. Please note that the final arrival date may vary depending on the shipping method you select at checkout.

Returns

We gladly accept returns and exchanges. Just contact us, and ship items back to us within: 14 days of delivery.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges for:

• Custom or personalized orders

• Retiring products

Conditions of Return

• Buyers are responsible for return shipping costs.

• The items must be shipped back in its original condition and packaging.

For more details please check FAQ Page

Any questions? Please contact us.