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FAQ

Ordering

How long will it take for my order to be processed?

Can I place an order over the phone? Do you have a phone number to be reached on?

Can I cancel my order or change my shipping address after placing the order?

Do you do special orders or custom work?

Do you offer Gift Cards?

I have a question with my order.

Can I include a personalized gift message with my purchase?

Which fonts are used for engravings?

How can I find my ring size?

Shipping

How long does shipping take?

Do you ship Internationally?

International Taxes & Duties

Where is my order? I don't see any movement in my order when I track it.

Is Signature Required Upon Delivery?

What if my order gets lost?

Do you ship to PO Boxes?

Returns

What is your return policy?

What happens if I'm passed the 14 Day Return/Exchange time frame?

How should I return my Order?

Conditions of Return

How long will it take for my return to be processed?

Am I able to return anything I purchase from your website?

Who pays for the Shipping on Returns or Exchanges?

Sizing

How can I figure out my ring size?

What if my ring/purchase does not fit?

Didn’t find what you were looking for? Contact us. Contact

Net Orders Checkout

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Subtotal $0.00
Shipping
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Shipping Address