14k Halo Setting Diamond Studs

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Order Processing & Shipping

Processing time

All Ferko’s Fine Jewelry styles are carefully handmade to order. Since each piece is made-to-order, we ask that you allow 7-10 business days (excluding weekends) before we ship your order. If you need to meet a certain (specific) deadline or need expedited shipping, we may be able to accommodate your request. Please email us at customercare@ferkosfinejewelry.com

Shipping

Once your order has shipped, we estimate you will receive your order within 3-5 business days (domestic orders only) of its ship date via USPS First Class Mail.If you need your item(s) sooner, please select one of our expedited shipping options at the checkout.

Your purchase is likely to be an expensive one. We require a signature for orders above $500. We would hate for your order to get lost in transit. If, for some reason, you would like to waive this option, please email us at customercare@ferkosfinejewelry.com. Please note, if in the event the signature is waived at the request of the buyer, we are not responsible for any lost items.

International Shipments

Yes, we do! We currently ship domestically and to all of Europe, Australia, and Canada. For international orders, please allow 10-14 additional business days for your package to arrive once your order has shipped. The price for international shipping is calculated at checkout and varies based on your country. You may be required to pay the VAT/import fee before your package is delivered. These taxes and duties are not included in your purchase price and are the responsibility of the customer.

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Returns

We gladly accept returns and exchanges for unworn or unused items. Just contact us at customercare@ferkosfinejewelry.com with your order number within five (5) days of delivery, and ship the item(s) back to us within: 14 days of delivery (must arrive in our studio within 14 days of its delivery).

The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for:

• Custom or personalized orders
• Full Eternity Bands
• Items on Sale
• Items purchased during Sales Events

Conditions of Return

• All items must be returned in brand new condition; unused and worn.
• Buyers are responsible for return shipping costs. We are not responsible for returns/exchanges that may get lost in transit. We always suggest our clients use a trackable and fully insured method of shipment.
• The items must be shipped back in its original condition and packaging.

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Customer Reviews