Shipping & Returns
All Ferko’s Fine Jewelry styles are carefully handmade in my NYC Studio. Since each piece is made-to-order, I ask that you allow 7-10 business days (excluding weekends) before I ship your order. If you need to meet a certain deadline or need expedited shipping, I may be able to accommodate your request. Please email me at firstname.lastname@example.org
Domestic Shipping, Handling & Insurance
For all domestic orders, I ship via USPS and charge a flat-rate of $10 for orders under $350. All domestic orders with a value over $350 ship at no charge. Orders of $350+ will require an adult signature due to the nature of the shipment. Once your order leaves my studio, you will be notified via our order system and will receive a tracking number.
International Shipping, Handling & Insurance
For International orders, I ship via USPS International Priority delivery service and charge a flat-rate of $35. Once your order leaves our studio, you will be notified via our order system and will receive a tracking number. Delivery schedules are estimated and actual delivery times may vary depending on international customs/shipping locations. Before your shipment can be delivered, it may be subject to customs/duties/taxes and/or brokerage fees. You (the recipient) are responsible for these charges and they are at the discretion of the customs office in the arriving country
I gladly accept returns and exchanges.
Just contact me within: 5 days of delivery, and ship items back to me within: 14 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges for:
• Custom or personalized orders
• Eternity Bands made to order
• Items on Sale
Conditions of Return
Buyers are responsible for return shipping costs. The items must be shipped back in its original condition and packaging.
Gift Return Policy
Items received as gifts may be exchanged for another item(s) of equal or greater value