14k Gold Star Diamond Helix Piercing

Q: Are the earrings sold as a pair or single? 
A: All our earrings are sold as a pair. But, all our piercings are sold as singles.

Q: Can the earrings be made in 18K or Platinum? 
A: Yes, we can make it in 18K or Platinum. Additional fees will apply; Please get in touch with us to inquire about the additional fees.

Q: Are your diamonds ethically sourced? 
A: All the diamonds and gemstones used in all our products are ethically sourced.

Q: Is this item Real Gold or plated/vermeil, Will it tarnish and change color? 
A: All our products are 14k Solid Gold, it will not tarnish or change color.

Q: Is the Diamond / Gemstone real or Lab-Created? 
A: All our Diamonds and Gemstones are completely natural and Earth-mined. We do not sell anything that is not genuine.

To keep your jewelry looking brand new, remember these simple tips:

• For thorough cleaning, use a combination of warm water and mild dish detergent - gently scrub with a soft-bristled toothbrush.
• Avoid harsh chemicals and abrasives coming in contact with your jewelry: hairspray, bleach, chlorine, toothpaste, etc.; exposure will dull the shine of precious metals over time. 
• Examine your jewelry regularly for loose prongs and stones. If you feel a stone may be loose, contact our customer care team and refrain from wearing your jewelry until repaired.
• Remove jewelry before physical activity and store it carefully.

We gladly accept returns and exchanges for unworn or unused items. Just contact us at customercare@ferkosfinejewelry.com with your order number within five (5) days of delivery, and ship the item(s) back to us within: 14 days of delivery (must arrive in our studio within 14 days of its delivery).

The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for:

• Custom or personalized orders

• Full Eternity Bands

• Items on Sale

• Items purchased during Sales Events

Conditions of Return

• All items must be returned in brand new condition; unused and worn.

• Buyers are responsible for return shipping costs. We are not responsible for returns/exchanges that may get lost in transit. We always suggest our clients use a trackable and fully insured method of shipment.

• The items must be shipped back in their original condition and packaging.

Any questions? Please contact us.